To edit your ERT Global Account information:
On the ERT Global Dashboard, click the arrow next to your user profile (user name and ERT email address), and click the Profile link to open the EDIT PERSONAL INFORMATION screen.
Edit the required fields, which are indicated by a red asterisk (*), for your personal information, as needed. Changes to your email address require confirmation.
Click the Update button when you are done. A confirmation message indicates that the action was successful.
Click the Okay button in the confirmation message to return to the ERT Global Dashboard. Your updated personal information will display in the ERT Global Dashboard navigation header and on the EDIT PERSONAL INFORMATION screen the next time you access it.
Multi-factor authentication (MFA) provides an extra level of security to your ERT Global Account by adding additional factors of authentication that allows you to verify your identity to prevent unauthorized access and use. ERT partners with Ping Identity Corporation to offer a multi-factor authentication solution that you can setup through your mobile device to require "strong authentication" when logging into your ERT Global Account.
To setup MFA for your ERT Global Account:
Click the Enable MFA button on the EDIT PERSONAL INFORMATION screen. The ENABLE MULTI-FACTOR AUTHENTICATION screen displays.
On the ENABLE MULTI-FACTOR AUTHENTICATION screen,enter your ERT Global Account password, and click the Next button. The Set up ERT Multi-Factor Authentication screen displays.
On the Set up ERT Multi-Factor Authentication screen, click the START button and follow the on-screen setup instructions to add an additional method of authentication for your ERT Global Account. Several methods are available for authentication, with each method having its own set-up procedure.
Yubikey
Security Key
Desktop
Authenticator
Click an authentication method icon at the bottom of the Add a New Device screen to begin the set-up process. If you choose the Authenticator method, you will have to download an Authentication App, such as PingID or Google Authenticator, to your mobile phone.
When the authentication setup is complete, the MFA status on the EDIT PERSONAL INFORMATION screen changes to Enabled, and the MFA authentication factors you set up are listed underneath.
